Managing Teams

About the course

In this course, learners will explore how to lead teams by fostering trust, reinforcing a shared team identity, and promoting open dialogue and active involvement. They will also learn strategies for resolving harmful conflict and methods for assessing both individual and team performance effectively.

Learning objectives

• Enumerate and recognize key markers of trust in a team.

• Define team's identity.

• Demonstrate the fundemental skills of managing a conflict.

• Formulate steps on collaboration and participation amongst team members.

• Evaluate a team's performance.