Supervisory Skills

About the course

This course is designed to equip new supervisors with the essential tools to lead teams effectively, communicate clearly, manage tasks, and foster a positive and productive work environment. Participants will engage in practical exercises and real-world scenarios to build the confidence and competence required for successful frontline leadership.

Learning objectives

• Identify the key responsibilities and competencies of an effective supervisor.

• Explain strategies for managing team dynamics, communication, and conflict resolution.

• Apply techniques to guide team members and provide constructive feedback.

• Evaluate workplace scenarios and make informed decisions that support both employee development and organizational goals.